LightingO Global Shipping Guide

Global Standard Shipping

Standard Shipping takes 6-8 business days (8 - 12 week days), and generally it is provided by EMS or other specialized global e-commerce shipping couriers. It is highly recommended to use for oversized packages or items with shipping restrictions; such as those containing liquids, batteries, powders or gels that cannot be shipped with expedited shipping. To ensure fast delivery when you order GBP 90 or less, we recommend the usage of Standard Shipping.

Global Expedited Shipping

Expedited Shipping is the fastest way to ship your product globally. It typically takes 3-4 business days (5-7 week days) to arrive and is carried by one of the following global express shipping companies: DHL, UPS, FedEx, and TNT. We have very good discounted prices from the couriers to save money; we highly recommend the usage of Expedited Shipping for the best shopping experience. The tracking for Expedited Shipping is far superior to those of its counterparts. It includes updates on every step of the way. The only drawback of Expedited Shipping is that it comes with a minimal charge of GBP 30-40 per package. Therefore, it would only be economical, if the order is at least GBP 90 or more.

Important Tips for Expedited Shipping: The shipping price increases when the weight exceeds the 500mg mark. In other words, if the order is 999mg, the shipping cost is the same as 501mg.

Additionally, all expedited deliveries require a signature upon arrival, and are not always suitable for P.O. Box Addresses. If a P.O. Box address is provided, we may contact the customer for an alternate address, an actual residence/place of business, to insure there are no delays during the delivery process.

Enjoy savings on shipping time and cost by following these tips!

Shipping Insurance

Typically a courier provides very minimal or no direct shipping insurance for any package that is shipped. Therefore, we recommend buying shipping insurance from us on the 'Check Out' page. We track millions of packages every month to calculate the loss and damage rates, which directly reflect the prices that are seen on our site. Our shipping insurance is usually very reasonable and affordable.

Tax & Duty Insurance

Each country has different rules concerning import duties and taxes. Often, there may not be a charge, but there is also the chance that upon arrival the customer will be charged taxes/duties; in which case the customer is responsible for the extra charges. To completely remove the stress and uncertainty from a shopping experience, we recommend the purchase of Tax & Duty Insurance from us. As long as Tax & Duty Insurance is bought, we will fully reimburse customers any additional tax or duty fees that may have been incurred.

Happy Shopping!